[Notice] For current users having trouble starting to use 'MIIDEL9' and 'MIIDEL Docs'

April 2, 2025

We have received many inquiries from users currently using MIIDEL versions prior to 'MIIDEL8' regarding starting to use 'MIIDEL9' and 'MIIDEL Docs'. If you are having trouble installing or starting to use these products, please check if any of the following cases apply to you.

[Launcher version is outdated]

The launcher downloaded when using MIIDEL versions prior to 'MIIDEL8' may be outdated. If you are using "ver.1.0.xx", please update the launcher to the latest version.
* Even after updating the launcher, you can continue to use previous versions of MIIDEL.

[Don't know how to update the launcher]

To update the launcher, please use the "Update button" located at the top of the current launcher window.

[Icon shows "Unavailable"]

If the logo icons for 'MIIDEL9' and 'MIIDEL Docs' on the launcher show [Unavailable], your maintenance contract may have expired. You cannot use the software if you have not continued to pay for the maintenance contract and fees. Please check your "Account Information" and confirm the contract status with your contract administrator.