Frequently Asked Questions

FAQ

About Subscription

  • I want to use MIIDEL, but I am not based in Japan, does it support other languages?

    MIIDEL currently supports Japanese, English, and Chinese (Traditional). Please feel free to inquire directly for other languages. MIIDEL licenses and support methods may differ depending on the country so please contact us for more details.

  • I want to see how it works, can I watch a demo of MIIDEL online?

    Yes, you can! Please request an online demo by filling in the form in our inquiry page with your name, contact information, and preferred time and date. The demo usually takes about 30 minutes and we will include more details on pricing.

  • How can I get support and updates for MIIDEL?

    Customers with a maintenance contract can download the latest versions and updates from the MIIDEL Launcher. Feel free to contact by 'feedback' on the MIIDEL launcher for further inquiries about your operational needs.

  • Where can I find MIIDEL's Terms of Service?

    The MIIDEL Software Terms of Service can be viewed via the link at the bottom of this page. Please read it before using the software.

About System Requirements

  • What are the system requirements for MIIDEL?

    To use MIIDEL, you would need: Microsoft Windows 10/11 (64 bit). ※MIIDEL does not run on 32-bit systems. ※Operating systems that are no longer supported by Microsoft are not covered by the system’s operational warranty. Our minimum hardware specifications are: CPU: Intel i5 8th Gen or AMD Ryzen 5 2600. System Memory : 8 GB Minimum (16 GB Recommended). Storage: 200 MB or more. Display: FHD Resolution (1920 x 1080). System : .NET 6 Desktop Runtime version 6.0.14 or later. Microsoft Visual C++ 2015-2019 Redistributable package

  • Can MIIDEL be used offline?

    Yes, MIIDEL can be used offline for up to a week (7 days) at a time. An Internet connection is needed for updates, notifications, maintenance, and user verification.

  • I want to use MIIDEL, but I am not based in Japan, does it support other languages?

    MIIDEL currently supports Japanese, English, and Chinese (Traditional). Please feel free to inquire directly for other languages. MIIDEL licenses and support methods may differ depending on the country so please contact us for more details.

How to Use

  • What is MIIDEL?

    MIIDEL is an AI-powered software designed by TRIART Co., Ltd. to compare and highlight visual differences between documents. It was launched in 2016 and has since seen usage across various industries including manufacturing, construction, food and beverage, pharmaceuticals, and local governments as tool to review drawings, specifications, and operation manuals. In 2025, a new version of the software called MIIDEL Docs has also been released, specializing in comparing text information between documents.

  • What file formats does MIIDEL Supports?

    MIIDEL currently supports JPEG, PNG, TIFF, PDF, AI (Adobe Illustrator), Microsoft365 (Powerpoint, Excel, Word), AutoDesk (DWG, DXF) and PDFs. PDFs can be converted from other PDF software or directly from a scanner. The software also no limit on the number of files that can be compared at the same time, as it depends on your computer's hardware. In some cases, our users were able to compare several thousand pages!

  • Are professional drawing skills necessary to use MIIDEL?

    Not at all! Our user-friendly interface automates most of the process, making it easy for anyone to compare technical drawings at a level comparable to experienced workers. Anyone with a Windows PC and basic skills in office programs (such as Microsoft Office) can use it. We have also conducted usability test with our part-time staff.

  • How does MIIDEL display comparison results?

    The default settings highlight deleted content in blue, new content in red, and unchanged items in black. Users can adjust the color settings to enhance visibility for certain images. On MIIDEL8, you can also automatically generate a report.

  • Can I still compare distorted scans using MIIDEL?

    Yes, you can! It includes an automated correction feature that adjusts and aligns distorted data since MIIDEL3.

  • Can MIIDEL compare files with different number of pages?

    Yes, on the preview screen, you can easily select and edit the pages you want to compare. You can add, delete, or even insert blank pages as needed. Having a different number of total pages won't be an issue.

  • Can I print the comparison results?

    Yes, MIIDEL saves the result as a PDF file, which can then be printed or attached to emails.

  • Can I compare documents with changed layouts?

    Yes, our 'Layer Match' feature, introduced in MIIDEL4, allows you to automatically (or semi-automatically) adjust layouts. Changes in the layout caused by additions of new content such as images or texts, can be accurately aligned by the software.

  • Can MIIDEL compare physical prints with their digital copies?

    Yes, some of our customers are already doing this this when reviewing the label information of pharmaceuticals and frozen food products.

Contact Us

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