Privacy Policy
Last updated: March 17, 2025
TRIART Corporation (hereafter referred to as "the Company") establishes the following privacy policy (hereafter "this Policy") regarding the protection of customers' personal information obtained in providing the Company's products, apps, services, websites, and all other services provided by the Company (collectively referred to as "Company Services"), and handles personal information appropriately based on this Policy.
1. Personal Information Obtained by the Company
The Company obtains the following personal information concerning customers.
① Registration Information and Identifiers
Name, gender, email address, account ID and password, MAC address, device username, etc. of the person in charge
② Information Regarding Usage Status
Detailed information about access status and behavior regarding the Company Services (traffic data, location information, logs and other communication data, accessed resources, usage status of the Company Services, etc.)
③ Technical Information and Network Activity
- Information about the customer's computer or device and internet connection (IP address, online identifiers such as cookie IDs, operating system, browser type, mobile network information, location information, time zone, phone number, etc.)
- Metadata and other information associated with files stored on the customer's device
- Details of the customer's internet connection, devices accessing the Company Services, and related usage status
④ Marketing and Communication Data
Preferences and content related to marketing and communication
⑤ Other Information Provided by Customers to the Company
Information related to customer inquiries, feedback, and communications to the Company
2. Purpose of Use of Personal Information
The Company obtains and uses customers' personal information within the scope of the following purposes of use (hereafter "these Purposes of Use").
① For registration to the Company Services, identity verification during use, and customer management
② For provision of the Company Services and after-sales service
③ For billing related to the Company Services
④ For prevention and response to fraudulent acts, etc.
⑤ For maintenance and management of the Company Services
⑥ For research and analysis of marketing data, and consideration and implementation of marketing measures
⑦ For providing, soliciting, advertising, and other marketing of products and services of the Company or third parties based on analysis of customer attributes and behavior history in the media of the Company or third parties
⑧ For improvement of the Company Services, and planning, research, and development of new products and services
⑨ For responding to inquiries and contacting customers
⑩ Provision to third parties as described in this Policy
3. Provision to Third Parties
(1) The Company may provide customers' personal information to service providers and other contractors used to achieve these Purposes of Use. Such contractors include third parties located in the following foreign countries. The country-specific information to be referenced at this time is as follows.
① United States of America (Google LLC, Amazon Web Services, Inc., Microsoft Corporation)
- Personal information protection system of the foreign country
Please check the information provided by the Personal Information Protection Commission at the following link.
https://www.ppc.go.jp/enforcement/infoprovision/laws/offshorereportamerica/
- Personal information protection measures taken by third parties
The third parties to whom information is provided have taken all measures corresponding to the eight principles of the OECD Privacy Guidelines.
(2) In addition to the case in (1) above, the Company may provide customers' personal information to third parties in the following cases.
① When based on laws and regulations
② When necessary for the protection of human life, body, or property, and it is difficult to obtain the customer's consent
③ When particularly necessary for the improvement of public health or promotion of sound growth of children, and it is difficult to obtain the customer's consent
④ When it is necessary to cooperate with national or local government agencies or their contractors in executing duties prescribed by law, and obtaining the customer's consent may hinder the execution of such duties
⑤ Other cases permitted by law
4. Joint Use
The Company jointly uses personal information as follows.
(1) Items of personal information jointly used
Information described in 1.(1) "Personal information obtained by the Company" above
(2) Purpose of use of jointly used personal information
These Purposes of Use
(3) Scope of joint users
Subsidiaries and affiliated companies of the Company
(4) Manager responsible for joint use
The Company (4-10-19 Katakasu, Hakata-ku, Fukuoka City, Fukuoka Prefecture, Representative Director: Kentaro Imazu)
5. Security Management Measures
The Company implements necessary and appropriate internal regulations, employee training, access rights management, encryption, and other security measures to ensure the safety management of personal information and prevent leakage, loss, damage, etc.
Additionally, the Company conducts necessary and appropriate supervision of employees and contractors handling customers' personal information.
6. Requests for Disclosure, etc.
Our company responds to requests for disclosure, etc., as defined below (including notification of the purpose of use, disclosure of personal information or records of provision to third parties, correction, addition, deletion, suspension of use, and suspension of provision to third parties; hereinafter the same).
(1) Notification of the purpose of use or disclosure of personal information or records of provision to third parties
Customers may request notification of the purpose of use or request disclosure of personal information or records of provision to third parties within the scope permitted by the Personal Information Protection Law. However, our company may refuse to disclose if any of the following applies.
① If disclosure may harm the life, body, property, or other rights or interests of the individual or a third party
② If disclosure may significantly interfere with the proper execution of our company's business
③ If disclosure would violate laws or regulations
④ If it cannot be confirmed that the request for disclosure is from the individual concerned
Please note that a prescribed disclosure fee will be charged when requesting notification of the purpose of use or disclosure of personal information or records of provision to third parties.
(2) Correction, Addition, Deletion
Customers may request correction, addition, or deletion of personal information. In such cases, our company will promptly investigate within the necessary scope to achieve the purpose of use and, based on the results, make corrections, additions, or deletions within the scope permitted by the Personal Information Protection Law.
(3) Suspension of Use or Suspension of Provision to Third Parties
Customers may request suspension of use or suspension of provision of personal information to third parties. In such cases, our company will respond appropriately in accordance with the Personal Information Protection Law.
(4) Procedures
If you wish to request disclosure, etc., please contact us via the inquiry form listed at the end.
7. Handling of Cookies
Our company uses cookies and similar technologies (hereinafter collectively referred to as “Cookies”) for tracking and analysis in providing our services. Please refer to the separately established Cookie Policy for details on our handling of Cookies.
8. Changes to This Policy
Our company may change this policy at any time and will post changes on the website. Customers should carefully review the latest version of this policy posted on the website. The date of the last update is available at the top of the first page of this policy.
9. Contact Information
For opinions, questions, complaints, or other inquiries regarding this policy or our handling of personal information, please contact the following.
Postal Code 812-0036
4-10-19 Katakasu, Hakata-ku, Fukuoka City, Fukuoka Prefecture
TRIART Co., Ltd.
Representative Director Kentaro Imazu
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